How to obtain a System Information file (NFO) for diagnostics and troubleshooting

Issue: You want to know how to obtain a System Information file (NFO) from your computer. Solution: System Information files (NFO) contain information about the hardware and software environment of your computer. This file is often requested by support professionals as a way to diagnose and troubleshoot problems with a software application. To obtain a […]

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Windows Server 2008 R2 STOP: c00002e2 Directory Services could not start

A Windows 2008 R2 Domain controller started coming up with the following error, coincidentally at the same time one of the drives failed in the raid array: STOP: c00002e2 Directory Services could not start because of the following error: A device attached to the system is not functioning. Error Status: 0xc0000001. Please shut down this […]

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Fix Problems that Block Programs from Being Installed or Removed

Microsoft’s Program Install and Uninstall Troubleshooter is a Web-based utility that fixes problems associated with the installation or uninstallation process. Specifically, it repairs the corrupted registry keys and system files that prevent you from installing or removing a program. You should only use this utility if you are unable to install or remove programs in […]

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How to Take a Screen Video with Free Online Screen Recorder

This free screen recorder is web-based, meaning you don’t have to download screencast software to your computer to do the recording. Instead, you just open this free online screen recorder in your web. This application does not require Java Applet, but you need to install a launcher if it’s the first time using it. You […]

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How to Extract or Back up Drivers on Windows Computer

A device driver is a program that monitors and controls the dealings between a specific hardware and the operating system of the computer. Some drivers for the hardware like the keyboard are built in within the operating system but most operating systems require specific drivers to connect the keyboard and other hardware like mouse, disk […]

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How to Know If My Computer is Using EFI/UEFI or BIOS Firmware Interface?

To determine whether your PC is using BIOS or EFI/UEFI please follow the steps below: Method one: 1. Press Win + R > type msinfo32 and press Enter. 2. Look for the BIOS Mode entry. 3. If the value listed is Legacy, then the Boot Environment is BIOS, otherwise the respective Boot Environment will be listed. Method two: Access […]

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How to Completely Uninstall Programs

All installed programs on Windows system are able to be removed by the uninstaller in Programs and Features, and the Programs and Features can be located in Control Panel. To uninstall a program, please select the program first and then you can click Uninstall to start uninstalling. Sometimes uninstalling a program becomes a difficult process. […]

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